All ornaments are Mint in
Box unless indicated.
SDB- Slightly Damaged Box
DB - Damaged Box
NB - No Box
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Home > Customer Comments
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From Kate:
Thank you for such fabulous service. From now on I will buy them every year from you on line.I love the ornaments. Cheers (December 9, 2009) |
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From Tonya:
thank you so much for the Quick shipping. These will make a wonderful gift. Merry Christmas (December 7, 2009) |
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From Judith:
We are in shock. We just received our order and cannot believe it is here already. Thank you so much. I was trying to work into the schedule when we would be able to record if this order was received as early as next week and it is here today. WOW!!! Merry Christmas to all of you and thank you so much. This should be a treasure for years to come. (December 7, 2009) |
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From Linda:
Again, thanks for you quick solution to my problem. This is one of the many reasons I do my Hallmark shopping with you guys. Fantastic service, every time!!
(October 15, 2009) |
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From Christine:
Just wanted you to know that I did receive my shipment today and everything is perfect! I am so pleased with the ornaments and how carefully they were packaged, everything is as you said it would be. I realize this takes much effort on your part and I want you to know that I realize that and offer my GREAT BIG THANK YOU!! I will be ordering some more ornaments later today when we get back from town. Thanks again!.
(September 11, 2009) |
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From Lynne:
Thank you very much for your very prompt reply. Mistakes do happen, and I completely understand. I appreciate your swift and satisfactory response to my query, and I very much look forward to doing future business with you. I am working on updating my want list, so you'll be receiving another order from me in the near future. Again, thanks so much for your excellent service.
(August 18, 2009) |
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From Cheryl:
THANKS for getting back with me. You are always so
great to deal with. As always, so nice to work with Hooked on Ornaments.
(July 28, 2009) |
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From Peter:
Thanks for taking care of this for me!
It's been a long time since I did business with you guys, but I remember getting stellar service the last time also!!!.
(July 25, 2009) |
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From Paul:
Thank you so much at Hooked on Ornaments. I received my order today in mint condition.That's the fastest service I ever got. I will do business with you again in the future. Good job!
(July 22, 2009) |
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From Heather:
Just to let you know I received my order today all safe and sound . I'm amazed as it takes us longer to send things to Australia than it has taken to come from you. I'm really thrilled with them and am presently looking on line for more, the choosing is the hardest. Thanks once again for the absolutely faultless service from yourself and the team at Hooked on Hallmark.!
(July 17, 2009) |
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From Cassandra:
I've ordered from you all before, but I am once again impressed by your fabulous and FAST customer service. Thank you so much for your help, and I will definitely be ordering from you again and recommending your site to my friends. Have a wonderful Christmas!
(Dec 10, 2008) |
From Gabrielle:
Thank you, I received the ornaments yesterday, in perfect condition. You have made my daughter so happy as we thought we would never be able to find the missing two ornaments. Thanks again and have a wonderful Christmas (Dec 10, 2008) |
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From April:
I just received the two ornaments I ordered from you last Thursday. I am very impressed with how quickly I received my order and I am so satisfied with the ornaments. Thank you for doing such a terrific job! I will definitely be a repeat customer. Merry Christmas and thank you again!
(Dec 9, 2008) |
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From Michelle:
I just wanted to send a big THANK YOU for the expedited service I received on my order. I placed my order for 5 Star Wars ornaments on Thursday 12/04 and received the package yesterday, 12/08. My shipping was upgraded thanks to your kindness & generosity.
My husband collects Star Wars & Star Trek ornaments and these were his Christmas gifts. Luckily, these will be displayed a lot sooner (he put them on his tree last night). Have a Merry Christmas!!
I look forward to my placing my next order with Hooked on Hallmark.
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From Jessica:
I was so impressed with my online shopping experience at Hooked on Ornaments that I wanted to take the time to write and thank you. The merchandise is exactly as promised. New in the box, superb, and such a joy for my children to hang on the tree. The attention to detail in packing and shipping made sure all my ornaments arrived without any damage. You can be sure I'll be doing the rest of my ornament shopping online with your site. It's so wonderful to find older ornaments from previous years.
Thanks for such a great experience!
(Dec 5, 2008) |
From Mary Lou:
Thanks for your prompt response to the mix-up in shipping and for the ease with which the problem was rectified. Customer service was easy - and actually "service." Enjoy the holidays. (Dec 2, 2008) |
From Diane:
Thank you soooo very much!! I love doing business on your site and have told many of my friends about you. Have a Merry Christmas and Happy New Year!! (Dec 2, 2008) |
From Doreen in Canada:
Nicki, I received my ornaments Monday Nov. 17th. I cannot put into words how excited I am. Since the Ornaments we being shipped some distance I was a little concerned they wouldn't arrive safe and sound. All my worries were put to rest when I seen how well the packing was done. I will not hesitate in the future to shop at the your web site again. Very, very, pleased! Thank you, so much. (Nov 18, 2008) |
From Sharon:
thank you so much, that is exactly what i was looking for, wonderful customer service. your super!!!!! |
From Mona:
I want to congratulate you on such great service.
I’m from Ontario, Canada and I ordered “an absolutely had to get” ornament early November, and received it in mint condition only a week later. The service I have received from your company is commendable and I will be recommending your company to any one who will listen.
Thank you – I hope someone adds that little something to make your Christmas memorable as you have done for me. The Hippopotamus ornament will make me smile every time my 19 year old son plays the music.. (Nov 18, 2008) |
From Marsha:
Received my order yesterday Thank you so much it is perfect. I am so excited to place these oraments on my granddaughters new pink tree. Since she is so small she won't realize it but you have helped start a new tradition with her. Merry Christmas to you all and I will be ordering again. |
From Margaret:
Received my order yesterday----Very, very pleased! Certainly, will be back to shop again. |
From Bonnie:
WOW. You are good. I thank you very much. I will remember this next year when I go to order my grandchildren their Hallmark Christmas ornaments.
Again. THANK-YOU!!!! |
From Lynn:
Received the ornament today. Can't wait to surprise my dad with it at Christmas.I can't Thank You enough!:) |
From Cindy:
Thank you for the fast and great service. I will definitely order from HookedonHallmark again. Thank you again. |
From Jeanne:
Thank you. My order arrived yesterday in perfect condition.
I was so very happy with your company, |
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From Diane:
THANK YOU so much for taking care of this for me.
I appreciate your excellent service! |
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From Heather in Scotland:
ornaments received today in good order and time.
Thank-you once again for a pleasant shopping experience. |
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Excellent customer service!!!!!!
I had been looking for this ornament for so long. Your website was easy to navigate through and had the BEST prices. Shipping was free and my merchandise was received in perfect condition!!!! I would recommend your website to ANYONE. Thanks for a great on-line shopping experience from someone who is generally wary of on-line shopping!!!!! |
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From Karmen in Australia:
I've got the parcel. The ornaments are wonderful, as always...
Thank you very much :-) |
From Cynthia:
I got my order in record time! I was stunned when I saw it in my mailbox.
It's a pleasure doing such seamless and hassle-free business in this crazy world. |
From Pamela:
Thanks again. Your customer service is great! |
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